As a startup founder, I must focus on my customers first and understand the problems they care about, ensuring I stay laser-focused on providing solutions.

When founders genuinely care about their users, they create opportunities for deeper insights that wouldn't arise from casual interactions.

When starting a startup, it's crucial to talk to users rather than just relying on your own experiences, as most startups are not built solely for the founders.

The best founders are those who truly understand the problem they are solving, which drives their persistence even in tough times.

Startups have a unique opportunity to gain a competitive advantage by simply being good-hearted and caring about their customers.

The best enduring motivations for a startup founder are genuine interest in the problem being solved and a love for the team they work with. The startup experience can significantly enhance your career opportunities, even if the startup fails.

When assessing a startup, I look for the founder's passion and resilience, as these traits are crucial for overcoming challenges in building a company.

Empathy is crucial for founders; understanding what users think and feel is essential for effective design.

The purpose of your startup is to solve real problems, not just to raise money or gain status. Stay focused on creating value for your customers.