As an entrepreneur, it's crucial to prioritize customer success, ensuring that the needs of students, parents, and teachers are met to drive the overall success of the business.

To create a global classroom, we focus on understanding the needs of parents and students, allowing us to personalize learning experiences and empower teachers with better tools.

Our business model focuses on providing significant value to both students and parents by offering high-quality, affordable one-on-one English learning experiences.

The real challenge is not just adopting our business model, but improving the student experience and outcomes over time.

We prioritize understanding our audience's needs over our own assumptions, which helps us create content that genuinely resonates with them.

The key to success is to engage with users and build what they want, which fosters loyalty and growth.

We learned the importance of understanding our customers' needs, especially as we scaled, to ensure we were meeting the right demands.

The secret sauce for us was creating something that teachers and kids love, which leads to viral word-of-mouth and teachers advocating for our product to their principals.

To ensure we are impact-driven, we measure our success by how well we understand and address customer needs, rather than just the volume of features we deliver.