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Bob McGrew

05/28/25

@ Joe Lonsdale

Instead of interviewing customers to identify their problems, we had to build a product based on our assumptions and then iterate based on their feedback, which was often critical.

Video

How Palantir Alumni Keep Launching Billion-Dollar Ideas

@ Joe Lonsdale

How Palantir Alumni Keep Launching Billion-Dollar Ideas

05/28/25

Related Takeaways

Kevin Hale

07/03/19

@ Y Combinator

We built a strong feedback loop by having the founders handle customer support, which helped us improve the product based on real user needs.

Dan Siroker

10/26/13

@ Y Combinator

I learned that without customer feedback, I had no idea what to build, which was a critical lesson I missed in my previous startup.

Jeff Weinstein

07/11/24

@ Lenny's Podcast

Listening to customers is crucial; they often reveal their most pressing problems, which can guide product development effectively.

Peter Reinhardt

09/06/18

@ Y Combinator

The skepticism among the founders led us to seek customer feedback early, which was crucial in determining the viability of our product idea.

Josh Woodward

03/18/25

@ Sequoia Capital

In the early stages of building products, it's crucial to iterate not just on the product itself but also on understanding the market, as both aspects are equally important.

Matt Cutts

12/04/19

@ Y Combinator

When building products, it's crucial to understand user pain points through direct interaction, as this can lead to better design and user experience.

Eric Migicovsky

10/13/18

@ Y Combinator

It's crucial to engage with customers early on, as they can provide valuable feedback that helps you build a better product than if you just focus on perfecting the prototype first.

Emmett Shear

04/22/17

@ Y Combinator

When developing a product, it's crucial to talk to users who are already using your service to understand their detailed needs and pain points.

Tikhon Bernstam

09/09/17

@ Y Combinator

We used feedback from our users to improve our product rapidly, which was crucial for our success.