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Eric Migicovsky

07/26/19

@ Y Combinator

Five great questions to ask during early customer interviews include: What is the hardest part about doing this thing? When is the last time you encountered this problem? Why was this hard? What have you done to solve this problem? What don’t you love about the solution you already tried?

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Eric Migicovsky - How to Talk to Users

@ Y Combinator

Eric Migicovsky - How to Talk to Users

07/26/19

Related Takeaways

Gustaf Alströmer

12/02/22

@ Y Combinator

Asking specific questions about how potential customers currently handle a problem can reveal valuable insights into their needs and challenges, and understanding user motivation is critical for solving their problems effectively.

Gustaf Alströmer

12/02/22

@ Y Combinator

To effectively interview potential customers, ask open-ended follow-up questions that encourage them to share their problems and experiences.

David Rusenko

09/06/18

@ Y Combinator

Conduct customer interviews to understand their motivations and pain points; aim for five to ten interviews for qualitative insights.

Eric Migicovsky

07/26/19

@ Y Combinator

Ask, 'What don’t you love about the solution you already tried?' to identify shortcomings in existing solutions.

Eric Migicovsky

07/26/19

@ Y Combinator

Ask users, 'What is the hardest part about doing this thing?' to uncover their pain points.

Eric Migicovsky

07/26/19

@ Y Combinator

Ask, 'Why was this hard?' to gain insights into the challenges users face.

Peter Reinhardt

09/06/18

@ Y Combinator

When testing for product-market fit, it's essential to ask customers deep, probing questions to truly understand their problems and needs.

Gustaf Alströmer

12/30/22

@ Y Combinator

You should ask a lot of questions during demos to better understand customer needs and pain points.

Garry Tan

09/20/18

@ Y Combinator

To accurately understand your users, ask open-ended questions during interviews. This approach helps uncover their stories and emotions, which often reveal the most pressing problems to solve.