Tools

Search

Explore

Videos Channels Figures

Atmrix

About

Tools

Search

Explore

Videos Channels Figures

Atmrix

About

ZS

Zack Scriven Media Cast

06/13/21

@ Zack Scriven Media

Even if customers like and trust you, it doesn't guarantee they will make a purchase; there's a significant gap between affection and commitment.

Video

ZS

Building a Story Brand by Donald Miller Audiobook (read in one sitting)

@ Zack Scriven Media

06/13/21

Related Takeaways

OG

Ooshma Garg

04/19/16

@ Y Combinator

Just because you launch a product doesn't guarantee customer acquisition; I had to fight hard for every customer after the initial excitement wore off.

TD

The Diary Of A CEO Cast

05/26/25

@ The Diary Of A CEO

You can't expect customers to love your business unless your employees love it first; self-love is essential for healthy relationships.

SC

Sequoia Capital Cast

05/07/25

@ Sequoia Capital

Trust is more important than your product at this point in time; if customers trust you to improve your product, you're in good shape.

BF

Brad Flora

06/02/22

@ Y Combinator

Founders often mistakenly believe they have customers based on interest, but without revenue, they can't confirm the viability of their ideas.

BB

Ben Brook

04/19/25

@ EO

Finding product-market fit is challenging; it's essential to trust data and understand customer needs rather than relying solely on your excitement about the product.

DC

Dalton Caldwell

04/18/24

@ Lenny's Podcast

Even when a customer says yes to buying your product, you must ensure they implement it; otherwise, they will churn.

BF

Brad Flora

08/27/22

@ Y Combinator

Startups often churn as they grow, meaning that acquiring early customers doesn't guarantee long-term retention.

MS

Michael Skok

04/01/23

@ Harvard Innovation Labs

You need to ensure that your product has a pull from the user; if users aren't engaged, customers won't pay for it.

RS

Rory Sutherland

01/23/24

@ Chris Williamson

The success of a product isn't just about its initial growth rate; it's also about the repeat purchase rate and customer loyalty.